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Privacy Policy

Placeholder — this policy has not been finalized yet. All content below is filler text for layout and scroll testing, not real legal language.

1. Introduction

This is placeholder content for Tailor's Privacy Policy. Replace this file with the finalized policy before launch. Tailor ("we", "us", "our") provides software that helps service businesses manage clients, services, and offers. This placeholder describes, in general terms, the kinds of things a real privacy policy for a product like this would eventually need to cover.

2. Information We Collect

2.1 Account Information

When someone creates an account, we collect information such as a name, email address, and authentication details supplied through our sign-in provider. We do not store passwords directly since authentication is delegated to a third-party identity provider.

2.2 Company and Business Information

Companies using Tailor may provide a business name, logo, contact details, and other information about the services they offer. This information may be shown to that company's own clients as part of offers they send.

2.3 Client Information

Companies may enter information about their own clients into Tailor, including names, contact details, notes, and appointment history. This data belongs to the company that entered it, not to Tailor.

2.4 Usage Data

We may collect information about how the product is used, such as which pages are visited, which features are used, and general performance and error information, to help us understand and improve the product.

3. How We Use Information

We use collected information to provide, maintain, and improve the service, to communicate with account holders about their account, to detect and prevent abuse, and to comply with legal obligations. We do not sell personal information.

3.1 Providing the Service

Account and business information is used to operate core product features: authentication, displaying company data to the right users, computing offer totals, and sending transactional emails such as offer notifications.

3.2 Improving the Service

Aggregated and anonymized usage data may be used to understand which features are helpful and where the product could be improved.

3.3 Communications

We may send emails related to account activity, security, or changes to this policy. Marketing communications, if any, will include an opt-out.

4. Data Sharing

We do not sell personal information. We may share information with:

  • Service providers that help us operate the product, such as hosting, authentication, email delivery, and analytics providers.
  • Legal authorities, where required by law or to protect the rights, property, or safety of Tailor, our users, or others.
  • Successors, in the event of a merger, acquisition, or sale of assets, subject to standard protections for personal information.

5. Data Retention

We retain account and business information for as long as an account remains active, and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce agreements. Companies may request deletion of their data, subject to any retention we're legally required to maintain.

6. Data Security

We use industry-standard technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction, including encryption in transit, access controls, and row-level authorization on stored data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on where an account holder is located, they may have rights to access, correct, export, or delete their personal information, and to object to or restrict certain processing. Requests can be made using the contact details below, and we will respond within a reasonable timeframe.

8. Cookies and Similar Technologies

We may use cookies and similar technologies to keep an account signed in, remember preferences such as light or dark mode, and understand aggregate usage of the product. Essential cookies are required for the product to function; others may be optional depending on the jurisdiction.

9. International Data Transfers

Information may be processed and stored in countries other than the one an account holder or their business is located in. Where this occurs, we aim to ensure appropriate safeguards are in place consistent with applicable law.

10. Children's Privacy

Tailor is intended for business use and is not directed at children. We do not knowingly collect personal information from children.

11. Third-Party Links

The product may contain links to third-party websites or services that are not operated by us. This policy does not apply to those third parties, and we encourage reviewing their own privacy policies.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated through the product or by email where appropriate. Continued use of the product after changes take effect constitutes acceptance of the updated policy.

13. Contact

Questions about this policy can be sent to privacy@tailor.example.